Refund Policy for SA Kids Golf:
Effective Date: 04 August 2023
SA Kids Golf understands that circumstances may arise that prevent a player from attending a tournament after registering and making a payment. This refund policy outlines the procedures and conditions for refund requests. By registering for a tournament with SA Kids Golf, players agree to comply with this refund policy.
- Refund Eligibility: SA Kids Golf does not provide cash refunds for tournament fees. However, in the event that a player is unable to attend a tournament, they may be eligible for a deferral to a future tournament held at a later date. To be eligible for a deferral, the following conditions must be met:
a. The player must submit a refund request via email to info@sakidsgolf.co.za no less than 72 hours before the start of the tournament they are registered for.
b. The reason for the refund request must fall under the qualifying circumstances as determined by SA Kids Golf management. Qualifying circumstances include, but are not limited to, medical emergencies, family emergencies, or documented travel restrictions.
- Deferral to Future Tournament: If the refund request is approved, the player’s tournament fees will be deferred to a future tournament of their choice, subject to availability. The future tournament must be held within 3 months from the original tournament date. The tournament fees for the future event must not exceed the initial payment made by the player.
- Ineligible for Refund: If a player fails to submit a refund request via email at least 72 hours before the tournament or fails to meet the eligibility criteria outlined in this policy, they forfeit their tournament fees. SA Kids Golf will not entertain refund requests submitted after this timeframe unless exceptional circumstances warrant special consideration.
- Tournament Cancellation: In the unlikely event that SA Kids Golf cancels a tournament for any reason, registered players may be eligible for a full refund of their tournament fees within a reasonable timeframe as determined by SA Kids Golf management. Alternatively, the deferral to future tournament clause will apply.
- Non-Transferable: Tournament fees and deferrals are non-transferable to other players, family members, or any third parties.
- Force Majeure: SA Kids Golf shall not be liable for any failure or delay in the performance of its obligations under this refund policy arising out of or caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, or any other unforeseen events.
- Amendments: SA Kids Golf reserves the right to modify or amend this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on the SA Kids Golf website or through other appropriate communication channels.
By participating in SA Kids Golf tournaments, players and their parents/legal guardians acknowledge that they have read and understood this refund policy and agree to be bound by its terms and conditions.
For any refund-related inquiries or requests, please contact info@sakidsgolf.co.za
This refund policy is effective as of the date mentioned above and supersedes any prior refund policy issued by SA Kids Golf.